Consumer Protection

Top Ten Ways the CFPB Can Help You

By | Celeste Meiffren
Consumer and Taxpayer Advocate

See our new resource about the top ten ways the Consumer Financial Protection Bureau is helping consumers.

News Release | OSPIRG Foundation | Consumer Protection

Report: Mistaken Identity Tops Debt Collection Complaints

Debt collectors trying to collect debt from the wrong person were the top source of complaints to the Consumer Financial Protection Bureau (CFPB), according to a report released today by OSPIRG Foundation.

Report | OSPIRG Foundation | Consumer Protection

Debt Collectors, Debt Complaints

This is the fifth in a series of reports that review complaints to the CFPB nationally and on a state-by-state level. In this report we explore consumer complaints about debt collection, with the aim of uncovering patterns in the problems consumers are experiencing with debt collectors and documenting the role of the CFPB in helping consumers successfully resolve their complaints.

News Release | OSPIRG Students | Consumer Protection

Survey Finds Dangerous Toys on Store Shelves

Dangerous or toxic toys can still be found on America’s store shelves, according to OSPIRG’s 28th annual Trouble in Toyland report. The survey of hazardous toys found that despite recent progress, consumers must still be wary when shopping this holiday season.

Report | OSPIRG Foundation | Consumer Protection

Trouble in Toyland 2013

The 2013 Trouble in Toyland report is the 28th annual OSPIRG survey of toy safety. In this report, OSPIRG provides safety guidelines for consumers when purchasing toys for small children and provides examples of toys currently on store shelves that may pose potential safety hazards. 

News Release | OSPIRG Foundation | Consumer Protection

Report: In Oregon, Equifax Gets Big Complaints

A new report by OSPIRG Foundation found that the most complained-about credit reporting agency in Oregon is Equifax, and that Oregon ranks 18th nationally in credit report complaints per 100,000 residents.

Report | OSPIRG Foundation | Consumer Protection

Big Credit Bureaus, Big Mistakes

This report is the third of several that review complaints to the Consumer Financial Protection Bureau. In this report, we explore the consumer complaints about credit bureaus with the aim of uncovering patterns in the problems consumers are experiencing with credit reporting.

Get the best deal on health insurance

Looking for health coverage? Cover Oregon could save you time and money. Use our tips to make the most of this important new tool.

News Release | OSPIRG Foundation | Consumer Protection

Report: Wells Fargo Tops Consumer Complaint List

Thousands of Americans are using the Consumer Financial Protection Bureau’s public Consumer Complaints Database to settle disputes with their banks, according to a new report from the OSPIRG Foundation. The report highlights banks that generated the most complaints through their various banking services in each state.

Report | OSPIRG Foundation | Consumer Protection

Big Banks, Big Complaints

This report reviews consumer complaints made to the CFPB nationally and on a state-by-state basis. We explore consumer complaints about bank accounts and services with the aim of uncovering patterns in the problems consumers are experiencing with their banks.

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